This Communication Skills Course is available for both individuals (public courses) and teams (in-company bookings).
Our public course has dates available throughout the year. It runs online as a live virtual class delivered by our expert trainers.
You can learn more about our in-company format and delivery style in the “For Teams” tab below.Download Brochure Course Schedule
3 Benefits of this Communication Skills Course
Versatile Communication Skills Fast
During this 1-day course, you’ll gain communication skills that can be used in any situation.
We teach best-practice communication techniques that you can adapt to support you throughout your career.
Assertiveness and Ability to Handle Conflict
This element of communication is one that doesn’t come naturally to most. It is, however, the key to a fully-rounded set of communication skills.
We devote two focused modules during this workshop to assertiveness and handling conflict and difficult situations.
Gain Influencing Skills
Not always covered during Communication Skills Courses, influencing skills can have a very positive impact on the outcomes of your interactions.
Influencing skills enhance your ability to communicate well and champion the effectiveness of your message.
How is this Communication Skills Course Delivered?
This is a practical, workshop-style course with plenty of active learning. Active learning includes group discussions, exercises, and role play.
This kind of practical application helps participants to develop confidence in their ability to communicate well. It also cements the content covered for greater knowledge retention.Get a Brochure
The key objectives for this Communication Skills Course are that upon completion, participants will:
- Have a confident grasp of understanding the principles of good communication
- Have gained a versatile set of skills for effective workplace communication
- Be able to address difficult conversations successfully
Who Benefits from this Course?
Although we’re all communicating constantly, it’s extremely useful to take time to hone your communication skills.
As a result, everyone benefits from attending this Communication Skills Course.
Attending training can develop awareness around what constitutes “good” communication and where barriers to communication lie.
For full details on how this course is delivered, we recommend downloading our PDF brochure.
You can also call our team directly (Freephone 1800 910 810 or Dublin 01 861 0700) or click the “Reserve a Place” button below to get dates and hold a provisional place.Download Brochure Reserve a Place
What is Covered?
What is Covered During this Communication Skills Course?
You can read an overview of what we cover during this workshop below. For a complete outline, download our Communication Skills brochure.Get a Brochure
Module 1: Communication Styles
The best place to begin is understanding the different communication styles. You will also discover your own style and evaluate its strengths and areas for improvement.
Module 2: Core Communication Skills
This module focuses on the building blocks of great communication: clarity in style, questioning, and active listening.
Module 3: Assertiveness
Learn how to achieve the right balance of assertiveness when a situation requires it.
Module 4: Handling Difficult Situations
Discover how to proactively address any conflict or tricky conversations.
Module 5: Influencing Skills
Learn about influencing, when it should be utilised, and the art of persuasion.
Get in touch with us if you would like to find out more about how this Communication Skills Course could work for your team.
You can call us (Freephone 1800 910 810 / Dublin 01 861 0700) or use the “Reserve a Place” button below to hold your provisional spot.Download Brochure Reserve a Place
How Does In-Company Training Work?
This Communication Skills Course is also available for in-company bookings.
“In-company” means that we deliver training exclusively to participants from your organisation on dates that you choose.Get a Quote
Here are some of the key features and benefits of in-company training:
Tailored Course Content
When you get in touch, we will work with you to ascertain your particular needs and goals for training.
We can customise the course outline to focus on these goals, incorporating situations your team are likely to encounter.
Flexible Dates & Style
We work around your schedule, delivering training on dates that avoid your company’s busiest times and help maximise productivity during your quieter periods.
We can deliver training either in-person at your premises, or online via live virtual training.
Live virtual training is a really great option for teams that work remotely, or teams spread across different locations.
Options for Progression
Our Communication Skills clients often opt for an add-on date several months following training.
This serves as a way to keep the team focused on applying their new skills to everyday working life and an opportunity to troubleshoot any obstacles that have cropped up since initial training.
Cost-Efficient Pricing Structure
Our per-day pricing structure works out as a really cost-effective way to train entire teams at once.
Plan Your Communication Skills Workshop
Contact our team to begin planning a Communication Skills Course for your business.
You can call us at Freephone 1800 910 810 or use the “Get a Quote” button below to request your custom quotation.Download Brochure Get a Quote
Frequently Asked Questions: Communication Skills
Is this Communication Skills Course available for individuals?
Yes, this course is available for both teams and individuals.
If you’re a manager wishing to develop both your management and communication skills, you might find our QQI People Management Course a perfect fit.
How long is this Communication Skills Course?
This is a 1-day course, with training running from 9.30am until 5.00pm.
Who delivers this course?
Our Communication Skills tutors are certified training professionals with a wealth of experience delivering this programme to teams from diverse backgrounds.
They bring years of hands-on management and training expertise to each programme.
Who should attend this course?
Communication Skills training really does benefit everyone in the organisation.
No matter what your role is at work, developing your communication skills will certainly improve it.
Will joining online training be difficult?
Not at all; connecting with our live virtual classroom platform is easy.
We will provide each participant with step-by-step guidelines for getting the most from their online training experience. You can learn more about connecting to live virtual training in our PDF brochure.
Any other questions?
If we haven’t answered your question here, please do get in touch.
You can reach our team at Freephone 1800 910 810 or use the “Ask a Question” button below.Download Brochure Ask a Question
Download your Free Communication Skills Course brochure
Download our PDF brochure to learn more about this Communication Skills Course. Our brochure includes:
- Detailed course content outline
- More information on how we deliver this course
- Ways you can get started planning a workshop for your organisation