Communication Skills Course

Communication skills are an important part of everyone’s working life. They are especially important for managers at all levels.

Knowing how to get your message across clearly and listen actively to your team’s needs are skills that will improve productivity and morale.

This Communication Skills Course is designed to provide participants with skills and understanding for communicating with ease and effectiveness within the workplace.

  • Live Online
  • Practical Skills
  • 2 Days
  • For Teams

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Communication Skills Course Brochure
Communication Skills Course

Delivery Style

This course is only available for in-company bookings, where we deliver training to a group of participants within one organisation.

However, our QQI People Management Course is an excellent alternative for anyone who wants to attend training as an individual. It includes a module on communication skills.

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3 Benefits of this Communication Skills Course

  1. Consistent Communication Skills Across Your Team

    By running an in-company Communication Skills Course, you’ll ensure that everyone on your team receives the same knowledge and skill-set.

    This makes for a culture of clear, consistent communication throughout your business.

  2. Ability to Handle Conflict and Tricky Conversations

    Even the smoothest-running team or business will have to address conflict and difficult conversations from time to time.

    We devote an entire module during this course to handling difficult situations.

  3. Focus on Your Business Needs

    Tailoring and flexibility are two major benefits of in-company training. We work this course around your goals and requirements.

    You choose the training dates that suit your schedule. We will customise the course content to address the kind of communication challenges and situations your team encounters on a regular basis.

Course Overview

How is this Communication Skills Course Delivered?

This is a practical, workshop-style course with plenty of active learning. Active learning includes group discussions, exercises, and role play.

This kind of practical application helps participants to develop confidence in their ability to communicate well. It also cements the content covered for greater knowledge retention.

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Key Objectives

The key objectives for this Communication Skills Course are that upon completion, participants will:

  • Have a confident grasp of understanding the principles of good communication
  • Have gained a versatile set of skills for effective workplace communication
  • Develop conversational skills to build rapport with team members
  • Be able to address difficult conversations successfully

Who Benefits from this Course?

Everyone in your organisation will benefit from attending this Communication Skills Course.

Although we’re all communicating constantly, it’s extremely useful to take time to hone your communication skills.

Attending training can develop awareness around what constitutes “good” communication and where barriers to communication lie.

Learn More

For full details on how this course is delivered, we recommend downloading our PDF brochure.

You can also call our team directly (Freephone 1800 910 810 or Dublin 01 861 0700) or click below to request a quote online.

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What is Covered?

What is Covered During this Communication Skills Course?

You can read an overview of what we cover during this workshop below. For a complete outline, download our Communication Skills brochure.

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  • Module 1: Principles of Effective Communication

    The best place to begin is understanding the principles of good communication, barriers to efficient communication, and the different styles available.

  • Module 2: Identifying Your Style

    Continuing on, participants will assess their own style, and areas of strength and weakness.

  • Module 3: Mastering Core Communication Skills

    This module focuses on the building blocks of great communication: clarity in style, questioning, active listening.

  • Module 4: Building Rapport

    We dedicate a focused module to building rapport with team members through flowing conversation.

  • Module 5: Handling Difficult Situations

    Discover how to proactively address any conflict or tricky conversations. We cover assertiveness during this module too.

Tailored Content for Your Business

Although the modules above are our most popular format for this Communication Skills Course, we can customise the syllabus for your business.

We will consult with you in advance of training to assess what your team needs to get the most from training.

Get Started

Get in touch with us if you would like to find out more about how this Communication Skills Course could work for your team.

You can call us (Freephone 1800 910 810 / Dublin 01 861 0700) or use the “Get a Quote” button below to request a quote and consultation.

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About In-Company

How Does In-Company Training Work?

This Communication Skills Course is available for in-company bookings.

“In-company” means that we deliver training exclusively to participants from your organisation on dates that you choose.

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Here are some of the key features and benefits of in-company training:

  • Tailored Course Content

    When you get in touch, we will work with you to ascertain your particular needs and goals for training.

    We can customise the course outline to focus on these goals, incorporating situations your team are likely to encounter.

  • Flexible Dates & Style

    We work around your schedule, delivering training on dates that avoid your company’s busiest times and help maximise productivity during your quieter periods.

    We can deliver training either in-person at your premises, or online via live virtual training.

    Live virtual training is a really great option for teams that work remotely, or teams spread across different locations.

  • Options for Progression

    Our Communication Skills clients often opt for an add-on date several months following training.

    This serves as a way to keep the team focused on applying their new skills to everyday working life and an opportunity to troubleshoot any obstacles that have cropped up since initial training.

  • Cost-Efficient Pricing Structure

    Our per-day pricing structure works out as a really cost-effective way to train entire teams at once.

Plan Your Communication Skills Workshop

Contact our team to begin planning a Communication Skills Course for your business.

You can call us at Freephone 1800 910 810 or use the “Get a Quote” button below to request your custom quotation.

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FAQ

Frequently Asked Questions: Communication Skills

  • Is this Communication Skills Course available for individuals?

    This course is only available for in-company bookings.

    However, if you would like to develop your communication skills by attending a public course, we recommend our QQI People Management Course.

    It covers communication skills, along with a wealth of other key management skills.

    Learn more about QQI People Management
  • How long is this Communication Skills Course?

    This course is usually 2 days in length, with training running from 9.30am until 5.00pm each day.

    Occasionally, clients opt to schedule a 3rd day several months after initial training. This extra day serves to keep the team focused on utilising their new communication skills and address any barriers to communication that may have cropped up.

  • Who delivers this course?

    Our Communication Skills tutors are certified training professionals with a wealth of experience delivering this programme to teams from diverse backgrounds.

    They bring years of hands-on management and training expertise to each programme.

  • Who should attend this course?

    Communication Skills training really does benefit everyone in the organisation.

    During the planning stage for this course, we will work with you to determine who in your business will gain the most from attending.

  • Will joining online training be difficult for my team?

    Not at all; connecting with our live virtual classroom platform is easy.

    We will provide each participant with step-by-step guidelines for getting the most from their online training experience. You can learn more about connecting to live virtual training in our PDF brochure.

Any other questions?

If we haven’t answered your question here, please do get in touch.

You can reach our team at Freephone 1800 910 810 or use the “Ask a Question” button below.

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Communication Skills Course Brochure

Download your Free Communication Skills Course brochure

Download our PDF brochure to learn more about this Communication Skills Course. Our brochure includes:

  • Detailed course content outline
  • More information on how we deliver this course
  • Ways you can get started planning a workshop for your organisation
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  • No obligation & No credit card required.
  • We can hold Reserved Places for a maximum of 2 working days.
  • Places are not confirmed until full payment has been received

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